Frequently Asked Questions
Below you will find a number of frequently asked questions. Please click a question to reveal the answer.
Can I view any sample résumés?
How does the process work?
When you choose to work with the professional team at reszoome.com, we make the process as painless as possible. During the ordering process you will have the option of either: (1) uploading an existing résumé (2) pasting your résumé, or (3) filling out our online questionnaire. This information will be transmitted to your writer, allowing them to craft a personalized résumé. At checkout, you may use your credit card or PayPal account.
Once payment is processed, you will be assigned a transaction number that will allow your writer to locate your documentation and begin the process of crafting your fully customized résumé. Your writer will follow up with you and communicate quickly and effectively to answer any questions you may have.
Why do I need my résumé professionally written?
No matter what the position, there is a 100% certainty the employer will be asking for a résumé at some point during the process. Everyone can use an extra pair of eyes looking over what is the most important document potential employers will look at.
Our team of professional, certified résumé writers provides the honest, objective feedback many applicants are missing in their job search. The vast well of experience our team possesses can serve as an invaluable asset to any job seeker. It is equivalent to having an industry insider craft your résumé, providing you with an advantage over the competition.
What other products do you offer?
In addition to the professional, personalized résumés, our company offers cover letters, follow up letters, and thank you notes to our clients as well. Each document is drafted with precision and care - with our client's needs at the forefront of everything we do here at reszoome.com.
How long does it take?
From the moment you upload your résumé or submit your questionnaire, our writers will have a fully customized résumé to you within 5-7 business days.
What is your guarantee?
reszoome guarantees the following: We guarantee that your résumé will be drafted by a professional, seasoned résumé writer. We guarantee that your résumé will be drafted to your individual needs and specifications. We guarantee that your résumé will highlight those aspects of your experience and background that our experts believe will sell your individual background. We guarantee that you will be satisfied with the document we produce on your behalf, or we will rewrite it – free of charge.
Can I speak to someone on the phone?
reszoome.com offers limited phone support. Many of today's working professionals view email as the most efficient and effective use of time when updating a new résumé or cover letter. This method of communication allows the writer to quickly communicate with you, obtaining valuable information regarding your needs while still providing a highly professional product. In addition, email provides documentation of your requests, so nothing can be misunderstood. Phone support is available on a limited basis.
Can I get a copy of my résumé in the mail?
All résumés, cover letters, thank you notes and follow up letters are provided via email. Because you may print out as many copies as you like, it is not necessary for us to mail you a hard copy.
In what format do you provide my résumé?
All documentation is provided in MS Word format, rather than PDF, so that you may edit your documents as you see fit, should you see the need to make minor tweaks. PDFs are available upon request. Additionally, for those who are seeking to post their résumé on job boards, Rich Text Format is also available.
What payment options do you have and do you offer refunds?
reszoome.com accepts all major credit and debit cards as well as PayPal. Because a résumé is a subjective document by nature and can be frequently a matter of opinion, our service is rendered in a digital format and cannot be returned. reszoome.com is not able to offer refunds, as we are committed to providing a useable, functional, effective résumé to 100% of our clients.